List of top 10 online appointment scheduling software to help small businesses to automate the scheduling process, reducing the need for manual scheduling and streamlining the overall workflow.

In this article, I have curated a list of best business appointment booking software and apps for small businesses to add multiple users, events and locations for 1:1, group and round-robin appointments.

Disclaimer: The comparisons are done by independent writers by comparing the features, prices, API access etc. to find the best online scheduling software for appointments and doesn’t reflect our views.

What is appointment scheduling software?

Appointment scheduling software is an online tool that helps businesses and individuals manage appointments, meetings and service bookings. It allows clients to book appointments or services online through a website or mobile app.

For example, here are some use-case how the appointment scheduling software is used in various industries:

Use cases

Appointment booking software is ideal for most of the online businesses, whether they are small or big that need to schedule appointments, consultations, or meetings with their clients. Here are some example for different industries who uses online appointment software:

Industry	Use case
Healthcare	This is extremely useful for hospitals, therapists and doctors to improve patients’ experience, streamline patients’ management and many more.
Recruiters	Recruiters can use it to schedule interviews, manage candidate availability, and improve communication.
Professional Services	Law firms, accounting firms, and consulting firms can benefit to streamline their clients’ scheduling, improve efficiency, and reduce administrative workload.
Wellness businesses	Spa services, gym, salon and yoga instructor can use it to reduce no-shows, improve efficiency, and increase client retention.
Educational Institutions	Educators and teachers use it to schedule online classes, student conferences, and parent meetings while venture capitals can use it to manage startup pitches and to schedule investor meetings.

The Top 10 appointment scheduling software list is updated every year to re-compare the features, pricing, ease-of-use, accessibility and mobile responsiveness:

DaySchedule

DaySchedule is a powerful and user-friendly appointment scheduling software which allows businesses to easily manage their schedules and appointments. It offers customization and branding features, with custom color and themes to embed to any website easily.

DaySchedule is very popular in India due to its out of box payment integration support to accept payment on appointment bookings via UPI, PayTM, Gpay etc.

DaySchedule offers multiple integrations whether it is about your calendar like Google, Microsoft, payment integrations like Stripe, RazorPay or Mollie etc., or CRM like Zoho, Hubspot etc. and many more that make your appointment scheduling process easy.

Mobile Apps:

Pros:

Easy to use and navigate
2-way calendar sync
UPI payment support for Indian customers
More customizable
Affordable pricing: starts from $5/per month
Secure and reliable

Cons:

No chrome extension
No custom domain option with CNAME

Square Appointments

Square appointment is a scheduling and payment processing tool which is basically designed for small businesses to manage their scheduling requirements. Here, you can create and send appointments with Square Messages in your online Square Dashboard or your Square Appointments app for iOS and Android. This can integrate with Google Calendar and other popular calendar platforms.

Mobile Apps:

Pros:

User-friendly interface
Automated reminders
It have also mobile apps for iOS and Android

Cons:

Learning curve
High priced compare to features

Calendly

Calendly is the most popular cloud based online scheduling software, it simplifies the process of scheduling meetings, appointments and events. This is an easy and user-friendly scheduling tool that easily integrates with popular calendar apps. Calendly offers a free plan with limited features, as well as paid plans with customization and additional features. Calendly’s automatic time zone conversion and analytics features helps it easily fit for any scheduling needs.

Mobile Apps:

Pros:

Multiple integrations
Automatic time zone conversion
User-friendly and flexible scheduling software

Cons:

Free plan with limited features
Limited payment gateways
No customer support for small teams

Doodle

Doodle offers a wide selection of online solutions. It allows users to create a poll or survey to find the best time for a meeting or event. Here the participants can then vote on the options provided and the organizer can easily see the most popular option. Doodle offers calendar integrations with Google calendar, iCloud and Microsoft Outlook.

Mobile Apps:

Pros:

Multiple Calendar integrations: iCloud, Google calendar, Microsoft Outlook etc.
User-friendly and straightforward
Mobile app

Cons:

Limited reminders and notification options: email only
Free versions have basic features.

Setmore

Setmore is a great appointment software which is designed beautifully. It allows businesses to offer their clients the easy way to schedule appointments either through a booking page or directly on the business’s website. Best thing about Setmore is its pricing plan, it’s affordable and easy to fit any business needs. Setmore provides integration with popular payment gateways and business tools such as Square, PayPal, Google Calendar, Zoom, Mailchimp and many more.

Mobile Apps:

Pros:

Intuitive interface which is easy to use for both business as well as customers.
Simplest pricing plan
Real time notification via email, SMS

Cons:

Basic reporting and analytics features
Limited customization options

Appointy

Appointy is powerful cloud based scheduling software which automates and manages the business schedule in a single place. Appointy offers their customer a range of features and customization options to cater to businesses of all sizes and industries. It syncs with popular calendars like e.g… Google Calendar, Outlook, Apple iCal etc…

Mobile Apps:

Pros:

User-friendly interface
Wide range of third party tools(Integrations)
Great customer support

Cons:

Mobile responsiveness
Learning curve

Acuity

Acuity Scheduling is reliable and user-friendly appointment scheduling software that allows businesses to easily manage and schedule appointments with clients. This is basically designed for all types of business whether its small size or medium size, freelancers, entrepreneurs whoever need reliable and easy to use scheduling software. It also offers custom branding features where the customers can easily customize their scheduling page to match your branding.

Mobile Apps:

Pros:

Easy to setup with simple interface
Responsive and helpful customer support
Wide range of customizations

Cons:

Pricing plan is little higher than others tool
Limited functionality

CalendarHero

CalendarHero is an AI-powered scheduling and calendar management software for modern business. It’s good for those who schedule a lot of video meetings. It includes automatic scheduling, meeting tracking, customizable meeting types, email and chat integrations. This tool is integrated with popular calendars such as Microsoft Outlook, Google Calendar and Apple Calendar, and allows users to create meeting invitations with personalized scheduling links.

Mobile Apps:

Android version: No
iOS version: No

Pros::

Real time scheduling
Two-Way Synchronization
Affordable pricing

Cons:

No mobile apps
Learning curve

Fresha

Fresha is a cloud-based scheduling software which is basically designed for beauty and wellness business eg spa, saloons and individual’s wellness services. This tool enables clients to book appointments online through its mobile app or website. It also provides a range of features like staff management, point-of-sale transactions, inventory management, and reporting etc. Fresha includes both pricing plans free as well as paid(Fresha Plus).

Mobile Apps:

Pros:

Great free scheduling tool for salons and spa with basic features
Integrate with various payment gateways
Service directory listing
It works on both mobile and desktop devices

Cons:

Only for services business
No round-robin, group scheduling

Bookafy

Bookafy is a user-friendly and comprehensive cloud-based scheduling software that helps businesses manage their appointment scheduling and booking processes effectively. This scheduling tool is suitable for a range of industries, including health and wellness, beauty and education. It also includes integrations with popular calendar platforms like Google Calendar, Outlook, and iCal.

Mobile Apps:

Android version: No
iOS version: No

Pros:

Calendar sync
User-friendly and comprehensive scheduling
Good for recurring appointments and group scheduling

Cons:

Doesn’t have Mobile apps
Reporting features are limited

Now, it’s time to simplify the booking process and save your time and energy by picking up the best online scheduling software for your business. Each and every software on list above offers unique features and benefits to help businesses streamline their appointment booking processes and provide a better experience for their customers.

Overall, whether you’re a small startup or a large enterprise, choosing the right online appointment software or app can make a huge difference in your efficiency, productivity, and client’s satisfaction.

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Top 10 appointment scheduling software and apps in 2023

What is appointment scheduling software?

Use cases